Good Managers Act Like This—Do You?

Competition, employee engagement, retention, and performance are valid reasons to reflect on your management style.   It’s part of your role in advancing your organization and continually improving employee and customer satisfaction. Consider your management style in relation to those of known good managers.

Good Managers Communicate Clearly By:

  • Acknowledging people by name.
  • Using non-verbals such as warm expressions that convey appreciation.
  • Having a well-modulated tone of voice.
  • Showing enthusiasm and devotion to work and employees.
  • Assuring that procedures, processes, and job specifics are clearly written and discussed.
    • Staff know that you welcome their questions and input.
    • You gather information to improve clarity, assuring processes are properly implemented.
    • You conduct a consistent review process to ensure relevance and quality.

Respect for Employees is Apparent Because You:

  • Show respect for employee commitment and innovation by:
    • Offering sincere comments and compliments.
    • Requesting input on various management decisions.
    • Assigning special projects that encourage skill development.
  • Advocate for compensation, benefits and perks that support advancement and high performance. Your process includes:
    • Knowing trends.
    • Seeking input from staff.
  • Welcome feedback and ideas from your team members.
  • Seek out and support the skills, abilities and assets of each person, using these to address areas for growth.

Good Managers Manage Actively By:

  • Being visibly available to provide needed clarification and guidance.
    • You provide availability in-person and by email, text, or phone.
    • Your time-frames for responses are clearly described.
  • Walking the walk as you:
    • Model the behaviors and actions that support workplace performance.
    • Make yourself available for employees, especially those who will benefit from additional encouragement and guidance.
    • Set expectations about punctuality and communication, adhering to those yourself.
  • Meeting formally and informally with your team and individual members.
    • You assure that meetings are productive.
    • You resolve internal conflicts by guiding members to find reasonable solutions to their challenges.

“An employee’s motivation is a direct result of the sum of interactions with his or her manager.”

Bob Nelson, Businessman

For more management tips, check out Avoid These 3 Rookie Management Mistakes.